Responsible Gambling

At Trada Casino, we are committed to providing a safe and responsible gaming environment for all our players. We believe that gambling should be an enjoyable form of entertainment, and we take our responsibility to promote responsible gambling practices seriously.

Our Commitment

Trada Casino is licensed and regulated by the UK Gambling Commission (License Number: 000-039372-R-319367-001) and adheres to all responsible gambling requirements set forth by UK legislation. We are dedicated to preventing gambling-related harm and supporting players who may be experiencing difficulties with their gambling.

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of age, background, or experience. Warning signs may include:

Spending more money or time gambling than you can afford
Chasing losses with bigger bets
Gambling to escape problems or negative emotions
Lying about gambling activities to family or friends
Neglecting work, family, or social responsibilities due to gambling
Borrowing money to gamble or pay gambling debts
Feeling anxious, depressed, or irritable when not gambling

Player Protection Tools

We provide various tools to help you maintain control over your gambling:

Deposit Limits

Set daily, weekly, or monthly deposit limits to control your spending. Limits can be decreased immediately but increases require a 24-hour cooling-off period.

Loss Limits

Set limits on the amount you can lose over a specific period to help manage your gambling budget.

Session Time Limits

Control how long you spend gambling by setting session time limits that will automatically log you out.

Reality Checks

Receive pop-up reminders showing how long you've been playing and how much you've spent during your session.

Self-Exclusion

Temporarily or permanently exclude yourself from accessing your account. Self-exclusion periods can range from 24 hours to permanent exclusion.

Account Closure

Permanently close your account if you no longer wish to gamble with us.

Age Verification

Gambling is strictly prohibited for anyone under the age of 18. We use robust age verification procedures and regularly monitor our systems to prevent underage gambling. If you suspect someone under 18 is gambling, please contact us immediately.

Getting Help

If you're concerned about your gambling or that of someone you know, help is available:

UK Support Organizations

GamCare
Free confidential support and advice
Phone: 0808 8020 133
Website: www.gamcare.org.uk
Live chat available 24/7

Gamblers Anonymous
Support groups for problem gamblers
Phone: 020 7384 3040
Website: www.gamblersanonymous.org.uk

BeGambleAware
Information and support for responsible gambling
Website: www.begambleaware.org

GamStop
Free service to help you self-exclude from all UK licensed gambling operators
Website: www.gamstop.co.uk

Contact Our Support Team

Our customer support team is trained to handle responsible gambling concerns with sensitivity and confidentiality. You can reach us:

Email: [email protected]
Live Chat: Available 24/7 through your account
Phone: +44 203 807 4520 (Monday-Sunday, 9:00 AM - 11:00 PM GMT)

Third-Party Software

Consider installing gambling blocking software to help control your online gambling:

Gamban - Blocks access to gambling websites
Qustodio - Parental control and website blocking
Net Nanny - Internet filtering and monitoring

Financial Institutions

Many UK banks offer gambling blocking services. Contact your bank to discuss options for restricting gambling transactions on your accounts.

Regular Review

We regularly review our responsible gambling policies and procedures to ensure they remain effective and up-to-date with current best practices and regulatory requirements.

This page was last updated on March 15, 2026. For the most current information, please contact our customer support team.

Remember

Gambling should never be seen as a way to make money or solve financial problems. Only gamble with money you can afford to lose, and never chase your losses. If gambling stops being fun, it's time to stop.

At Trada Casino, we're here to help ensure your gaming experience remains safe, enjoyable, and within your control.