Privacy Policy

Effective Date: 1 March 2026

Welcome to Casino Trada. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services in the United Kingdom. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Identification Information: such as your name, date of birth, email address, postal address, phone number, and payment information.
Account Information: username, password, and other registration details.
Transactional Data: details of bets placed, wins, losses, deposits, and withdrawals.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Information

We collect information directly from you when you register on our site, place bets, make deposits or withdrawals, contact customer support, or otherwise interact with our services. We also collect information automatically through cookies and other tracking technologies when you visit our website.

3. Use of Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our services;
To verify your identity and age, and comply with legal and regulatory requirements;
To process transactions and manage your account;
To communicate with you, including responding to your inquiries and sending important notices;
To improve our website, products, and services;
To detect, prevent, and address fraud, security issues, and other illegal activities;
To send you marketing communications, where you have consented to receive them;
To comply with applicable laws and regulations.

4. Legal Basis for Processing Your Data

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data based on the following legal grounds:

Your consent;
Performance of a contract with you;
Compliance with a legal obligation;
Our legitimate interests, such as improving our services and ensuring security.

5. Sharing Your Information

We may share your information with:

Regulatory and law enforcement authorities as required by law;
Payment processors and financial institutions to facilitate transactions;
Service providers and partners who perform services on our behalf, such as IT, customer support, and marketing;
Affiliated companies within the Casino Trada group;
Third parties in connection with a business transfer, merger, or acquisition;
Other parties with your explicit consent.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand user behavior, remember your preferences, and provide tailored content and advertising.

You can control or disable cookies through your browser settings; however, this may affect your ability to use certain features on our site.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Despite these measures, no method of transmission over the internet or electronic storage is 100% secure.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including to comply with legal, regulatory, tax, accounting, or reporting requirements.

9. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

The right to access your personal data;
The right to request correction of inaccurate data;
The right to request erasure of your data in certain circumstances;
The right to restrict or object to processing;
The right to data portability;
The right to withdraw consent at any time (where processing is based on consent);
The right to lodge a complaint with the Information Commissioner's Office (ICO).

To exercise any of these rights, please contact us using the details below.

10. International Transfers

Your information may be transferred to, and maintained on, servers located outside the UK. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

11. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children under 18. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Casino Trada Data Protection Officer
Email: [email protected]
Phone: +44 20 7946 0958
Address: 15 King’s Road, London, SW3 4XT, United Kingdom

For more information on data protection rights, you may also visit the Information Commissioner's Office website at https://ico.org.uk.